Four Steps to a Day Out with Your Own Driver
Booking takes four steps: you describe the day, we find the right operator and vehicle, a quote comes back, and on the day your driver is there. Here is what each step asks of you, and what you can expect in return.
Step one: describe the day
Give us the date, the number of travellers and where everyone should be collected. List the stops in order and mark anything with a fixed time: a boat departure, a train you want to meet, a ceremony, a table booked for lunch. Say roughly when the day should end.
Then the details that decide the vehicle: suitcases, skis, pushchairs, a wheelchair. Mention children's ages as well, since a child under 12 and shorter than 150 cm needs a child seat on a belted seat in a car or light minibus. For an airport pickup, add the flight number.
Step two: we match an operator
We look for a partner operator with a suitable vehicle free on your date and within sensible reach of your starting point. On a long day it plans around drivers' hours: a 45-minute break after four and a half hours at the wheel, and normally no more than nine hours of driving in a day. Zurich Airport to Täsch, the stop for Zermatt, takes about five and a half hours by coach, so a day like that is planned carefully.
Step three: your quote
One quote covers the vehicle and driver together, naming the vehicle type, the hours and the route as planned. Requesting it costs nothing and commits you to nothing. To add or drop a stop, say so before you accept, and the quote is updated.
Step four: on the day
The driver arrives at the agreed place and time. Airports publish no meeting points for groups, so the spot in the arrivals hall is settled with the operator beforehand. In car-free resorts the drive ends at the terminal or valley station, and the train or cable car does the rest.
If the plan shifts during the day, ask the driver: a later return or an extra stop may fit the booked hours, and anything larger is cleared with the operator. Everyone wears a seat belt wherever one is fitted.
Questions travellers ask
When should we send the request?
Once the date is settled, especially for summer weekends, festival weeks and the ski season, when vehicles are busiest. A short-notice request is still worth sending.
What if our numbers change?
Let us know as soon as you can. One or two more may still fit; a bigger change can mean a larger vehicle and a revised quote.
Does the driver wait while we are up the mountain?
Usually the vehicle parks where it is allowed and meets you at an agreed time, often at a different station from the one where you left it. In Lucerne, for instance, vehicles may not wait at the coach stops.
Start with step one
A date, a number and a few places are plenty for a first message.
Request a quote or call 35227647770